Privacy policy.
1. ABOUT US
This privacy notice explains how Davies Associates Limited of Tudor Lodge Cottage, Forest Road, Forest, Guernsey, GY8 0AG (we or us), collects, stores and uses your personal information. We are the data controller of your personal information, which means information that is about you or from which we can identify you. Please read this carefully to understand how we will use your personal information. If you have any queries about this privacy notice or wish to exercise any of the rights mentioned in it, please contact Graham Davies, either in writing at Tudor Lodge Cottage, Forest Road, Forest, Guernsey, GY8 0AG or via email at contact@dal.gg.
2. WHY DO WE NEED TO COLLECT YOUR PERSONAL DATA?
We use personal information about you in the following ways: (a) to consider and assess your request for us to provide you with a service; (b) to provide you with information that you ask us for and notify you about changes to our services; (c) to provide you with information about other services we offer that we think you may be interested in; and (d) to recover debts owed to us.
3. DO YOU HAVE TO PROVIDE YOUR PERSONAL INFORMATION TO US?
If you do not provide us with the personal information we need, we may be unable to provide you with our services. Your personal information is required before you can enter into a contract with us, or it is required during the life of that contract, or it is required by laws that apply to us.
4. WHERE DO WE COLLECT YOUR PERSONAL INFORMATION FROM?
We will collect your personal information directly from you or from members of the design team associated with your project (to include, but not limited to, architects and structural engineers).
5. WHAT PERSONAL INFORMATION DO WE COLLECT?
We collect the following information in connection with all of our services: (a) Your title, full name, your contact details, including for instance your email address, and mobile telephone numbers; (b) Your home address, correspondence address (where different from your home address) and address history; (c) Records of how you have contacted us.
6. WHAT ARE OUR LEGAL GROUNDS FOR COLLECTING AND USING YOUR PERSONAL DATA?
Data protection laws require us to explain our legal grounds for processing your personal information. We use the term processing to describe everything we do with your personal information from its collection, right through to its destruction or deletion. This includes sharing your data with other organisations. The legal grounds that are relevant to us are:
(a) Processing which is necessary to perform our contract with you. We use this grounds for: (i) Providing the services to you and updating/maintaining your records; and (ii) sharing your personal information with potential suppliers or members of the design team associated with your project; (b) Processing which is necessary to comply with our legal obligations. We use this grounds for: (i) compliance with laws that apply to us; (ii) establishment, defence and enforcement of our legal rights; (iii) activities relating to the prevention, detection and investigation of crime; (iv) to deal with requests from you to exercise your rights under data protection laws; and (v) when we share your personal information with potential suppliers or members of the design team associated with your project. (c) Processing which is necessary for our own legitimate interests where these interests are not outweighed by any prejudice to your rights and freedoms. We use this grounds for: (i) to adhere to guidance and best practice under the regimes of governmental and regulatory bodies; (ii) for management and audit of our business operations including accounting; and (iii) when we share your personal information with potential suppliers or members of the design team associated with your project. (d) Processing with your consent. We use this ground for uploading details of completed or ongoing projects to social media platforms. (e) Processing which is for a substantial public interest under laws that apply to us where this helps us to meet our broader social obligations. We use this ground for processing that we need to do to fulfil our legal obligations and regulatory requirements.
7. HOW AND WHEN CAN YOU WITHDRAW YOUR CONSENT?
As we explain above, much of what we do with your personal information is not based on your consent. Instead, it is based on other legal grounds. For processing that is based on your consent, you have the right to withdraw your consent at any time. You can do this by contacting us using the details above.
8. WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH?
Depending on the circumstances, we may share your personal information with potential suppliers or members of the design team associated with your project.
9. WHAT SHOUD YOU DO IF YOUR PERSONAL INFORMATION CHANGES?
You should tell us without delay so that we can update our records. The contact details for this purpose are: contact@dal.gg.
10. STORING YOUR PERSONAL INFORMATION
We will generally hold your information for a period of six years. In some circumstances we may keep your information for longer than this, for instance where we are required by law to do so, or where we need to retain your information to defend or exercise our legal rights.
11. YOUR RIGHTS
Under data protection laws, you have the rights listed below. If you wish to exercise any of these rights, please contact Graham Davies, either in writing at Tudor Lodge Cottage, Forest Road, Forest, Guernsey, GY8 0AG or via email at contact@dal.gg. We will aim to respond within one month. There is no fee for making a request. Please note that not all of these rights will apply to all of your personal information. (a) The right to be informed – we have to be transparent with you about the processing that we do with your personal information. This is why we have a privacy notice. (b) The right to ask us to correct your personal information if it is inaccurate and to have incomplete personal information completed. If we have disclosed the personal information in question to other organisations, we must inform them of the correction where possible. (c) The right to object to our processing of your personal information where it is based on our legitimate interests, where it is processed for direct marketing or where it is processed for the purposes of statistics. Your right to object may be relevant if you wish to find out more about what legitimate interests we rely on (they are listed in our privacy notice). (d) The right to restrict processing of your personal information in certain circumstances. (e) The right to ask us to have your personal information erased. This right is not absolute – it applies only in particular circumstances and, where it does not apply, we will tell you. We will not be able to comply if we are required to keep your personal information in order to comply with a legal obligation or to exercise or defend legal claims. (f) The right to request access to the personal information held about you. This is often described as a Subject Access Request. (g) The right to ask for your personal information in a reusable format (known as the right to data portability). This right only applies where personal information is being processed based on your consent or for performance of a contract and is carried out by automated means. This is separate to a Subject Access Request. If you are unhappy with the way that we are handling your personal information, please contact Graham Davies, either in writing at Tudor Lodge Cottage, Forest Road, Forest, Guernsey, GY8 0AG or via email at contact@dal.gg in the first instance and we will try to resolve your complaint. However, you do also have the right to complain to The Office of the Data Protection Authority, which is the regulator for data protection laws: https://odpa.gg.